Contact Information
Official Contacts
General Inquiries
For general questions about PRNZ MAIL service:
- Email: postmaster@paranoia.zone
Abuse Reports
To report spam, abuse, or violations of our Terms of Service:
- Email: abuse@paranoia.zone
- Response Time: Within 24-48 hours
For Organizations
Law Enforcement
If you are a law enforcement agency with a valid legal request:
- Email: postmaster@paranoia.zone
- Requirements: Official documentation, valid jurisdiction proof
We will verify all requests and require proper legal documentation before any action.
Security Researchers
Found a security vulnerability? We appreciate responsible disclosure:
- Email: postmaster@paranoia.zone
- Subject: [SECURITY] Brief description
Please allow us reasonable time to fix issues before public disclosure.
Media & Press
For media inquiries:
- Email: postmaster@paranoia.zone
- Subject: [PRESS] Your query
Domains
PRNZ MAIL operates under the following domains:
- webmail.paranoia.zone (primary service)
- paranoia.zone (alternative domain)
- nigga.cc (alternative domain)
- nuke.kids (alternative domain)
All domains share the same infrastructure and privacy policies.
Support
Technical Support
For account issues, password resets, or technical problems:
- Email: postmaster@paranoia.zone
- Response Time: 24-72 hours
Note: Due to our zero-knowledge architecture, we cannot recover forgotten passwords. Always save your recovery keys.
Feature Requests
Have an idea to improve PRNZ MAIL?
- Email: postmaster@paranoia.zone
- Subject: [FEATURE] Your suggestion
What We DON'T Do
We will NOT:
- Reset passwords without proper verification
- Provide user information to third parties
- Respond to requests without proper legal documentation
- Decrypt user data (we can't even if we wanted to)
Response Times
- Abuse Reports: 24-48 hours
- Security Issues: 24 hours (critical), 48-72 hours (non-critical)
- General Support: 24-72 hours
- Legal Requests: 5-7 business days (after verification)
PGP Keys
For encrypted communication (coming soon):
- PGP key will be available on our website
- Fingerprint will be published here
Social Media
We do NOT maintain any social media accounts. Any account claiming to be PRNZ MAIL on social platforms is fake.
Remember: We prioritize your privacy. We will never ask for your password or encryption keys via email.